Privacy Policy

This Privacy Policy explains what information ThyncLabs ("we") collects, how we use it, and the choices you have. By using the Service, you agree to the practices described here.

1. Information we collect

• Account details — your name, email, and password (stored hashed).
• Profile & goals — optional details like role, company, experience, target companies, and interview timeline that you choose to add.
• Usage & progress — problems solved, submissions, course progress, streaks, and scores.
• Submitted code — the solutions you run and submit to the judge.
• Mock-interview data — audio, transcripts, and whiteboard content from AI mock interviews, used to score and produce your report.
• Payment information — handled by our payment processor; we do not store full card numbers.

2. How we use your information

• to provide and operate the Service — running your code, tracking progress, and generating reports;
• to power AI features such as complexity analysis, coaching, and interview scoring;
• to personalize recommendations and interview difficulty;
• to process payments and manage your subscription;
• to secure the Service and communicate with you about your account.

3. AI processing

To provide AI feedback, we send relevant content — such as your submitted code or mock-interview audio and transcripts — to third-party AI providers that process it on our behalf. We share only what is needed to generate the feedback.

4. Sharing

We do not sell your personal information. We share it only with service providers that help us run the Service — payment processing, AI processing, hosting, and analytics — under agreements that limit their use of it, or when required by law.

5. Cookies

We use essential cookies to keep you signed in and to operate the Service. We may use limited analytics to understand usage and improve the product.

6. Data retention

We keep your information for as long as your account is active and as needed to provide the Service. You can delete your account, after which we remove or anonymize your data except where we must retain it for legal or security reasons.

7. Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information. To make a request, contact us at the address below.

8. Security

We use industry-standard measures to protect your data, including encryption in transit and hashed passwords. No method of transmission or storage is completely secure, but we work to protect your information and to respond promptly to any incident.

9. Changes to this policy

We may update this Policy from time to time. If we make material changes, we will notify you and update the date above.

10. Contact

Questions or requests? Email us at hello@thynclabs.com.